Reviews

  5/5 Chris Laning on Wednesday, September 28, 2022

I first found Genuine Car Care Center when I lived in K'ville a few years back. Now that I live below Wallburg I still go out of my way to go to them! Friendly, professional and EXTREMELY HONEST! I am typing this review from their waiting room. I came in for four band new tires on a vehicle I have only had for a short time because the dealer told me all four had to be replaced. I thought the fronts looked ok, but trusted the dealer. At Genuine they went to replace the tires but brought me back to show me that the front tires were in practically brand new shape and said they wouldn't feel right giving me four new tires when I only needed two. So two it is. One of my first experiences here a few years back was when I had a nail in my tire. I brought it in. They took off the tire, tested it for leaks, found none, checked the balance and put it back on. When I asked them how much I owed them for doing that, their response was "Nothing. Just bring it back when you need something done." Genuine Car Care Center is a PRIME EXAMPLE of how a small business automotive service provider should be. If you live anywhere remotely close to Kernersville make them your go to provider!

  5/5 Michele Yellin on Tuesday, August 16, 2022

Do you know that terrible feeling when you are driving down the road on a trip away from home and you get a flashing check engine light on your dash? The one that means pull over immediately? Well I do, and I am so grateful that Genuine Car Care Center was able to diagnose and repair my car by the day's end. The staff was professional and friendly. The car is back in great shape. I could not have been more pleased and grateful. Thank you gentlemen!

  5/5 Rachel on Tuesday, June 15, 2021

As a woman it is hard to find a mechanic who listens, is respectful and not just seeing me as dollar signs coming through the door. I am always pleased with the service I receive and at reasonable rates. Very happy customer.

  5/5 Steven B Sampica on Thursday, January 9, 2020

Always trust these guys to do a great job taking care of my vehicle.

  5/5 Claudia Draper on Monday, January 21, 2019

Awesome customer service, friendly staff, highly recommended:)