About

Genuine Car Care Center provides tires and wheels, regular maintenance and auto repair services to Kernersville, NC, Winston-Salem, NC, Oak Ridge, NC, and surrounding areas.

About Genuine Car Care Center

Genuine Car Care Center was opened in 2006 by David Ciener and Gary Fowler who saw a need in the area for an independent repair shop that could provide customers with all of the features and experience of a New Car Dealer without all of the hassles. We are able to provide quality parts through our partners at NAPA and hire technicians who have the ability to be educated on all features of new model cars and trucks.

We provide an education to our customers on their vehicles needs or repairs from factory maintenance and tires right on through any mechanical breakdown. We show you how you can avoid costly breakdown expenses through maintenance.

We want you to Experience the Genuine Difference with Genuine Car Care Center, so check out all our available products and services! Shop for tires in our tire catalog, and sneak a peek at our full list of our available automotive repair services. We're proud to serve the people of Kernersville, NC, Winston-Salem, NC, Oak Ridge, NC, and surrounding areas, and we hope you'll visit us soon! If you have any question you can contact us online or call us at (336) 993-8473.

Reasons to Choose Genuine Car Care Center

• Discover Tires from Trusted Brands: Choose the latest tires from leading brands like MICHELIN®, BFGoodrich®, and Uniroyal® just to name a few. With two local tire warehouses nearby, we can find you any manufacturer tire made.
• Restore Automotive Performance: Put an end to automotive problems costing your performance and causing premature wear on your systems. We can show you that through preventive maintenance how to keep you on the road safely by taking no short cuts in the maintaining and repair of your vehicle.
• Relax While We Service Your Vehicle: Enjoy our clean and comfortable waiting area complete with coffee, soda, and Wi-Fi access.
• Request Shuttle Service: Use our local shuttle service to continue your day while we service your vehicle.
• Use the Key Drop: Leave your car overnight with our key drop.

What is the “Genuine Difference”

• Integrity: Our primary goal is to build long-term relationships with our customers and their families. This is done by performing high quality repairs at a fair compensation. We so not take shortcuts and keep no secrets from our customers. We are consistent on the small things as well as the large and are honest about it.
• Accountable Culture: What we say is what we do. We not only make sure our employees are accountable to our customers, but also be sure our suppliers are accountable to us. Promises, including vehicle promise time of completion is not possible without this accountability.
• Consistency: We provide the same extraordinary customer service every time you come in. We put importance on the lifetime value of a customer and retain over 80% of our customers as repeat customers and treasure the customers they refer to us.
• Value: We stand behind our work. We provide a minimum 2 year 24,000 mile warranty on parts we install on your vehicle. A lifetime limited warranty is provided on many parts. We price our services competitively with all other repair shops and will always educate the customer on “why” we need to do each repair.
• Personnel: Our employees are hired based upon how they can stand behind our promises to our customers. Which means they need to stay up to date on all technological changes in our industry as well as be consistent with our beliefs and never be complacent.

Browse Our Tire Catalog Browse Our Service Catalog

We’re proud to serve Kernersville, NC, Winston-Salem, NC, Oak Ridge, NC, and surrounding areas.